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Godfrey Marine Dealers Awarded NMMA 2021 Marine Industry CSI Award

Category: article

 May 25th, 2022 by Keith Worrall 

Modified May 25th, 2022 at 8:50 PM

Elkhart, Ind. – Godfrey Marine, manufacturer of premium family Godfrey pontoon boats and Hurricane deck boats, legendary innovator in versatile deck boat designs, announced today its boat dealer recipients of the National Marine Manufacturers Association (NMMA) 2021 Marine Industry Customer Satisfaction Index (CSI) Awards. There were 84 Godfrey dealers and 26 Hurricane dealers recognized this year.

For the sixth consecutive year, NMMA is using dealer satisfaction data collected through the Marine Industry CSI program to recognize boat dealers who actively measure customer satisfaction and pursue continuous improvements to better serve their customers.

“Marine dealers play a critical role in attracting consumers into boating by delivering an outstanding sales experience, and more importantly, retaining boaters by ensuring we as an industry exceed the expectations of ongoing and superior customer service,” said Robert Newsome, senior vice president of operations for NMMA. “We applaud the 2021 CSI Award boat dealer recipients for continuously raising the bar of what it means to deliver exceptional customer satisfaction.”

“The attention our network of distributors and dealers give to our customers is vital to our success as a company,” said Heather Roush, director of customer experience, Godfrey Marine. “We are grateful to the NMMA for recognizing the satisfaction of our customers and look forward to the continued success of these sales and service teams.”

The 2021 CSI Award dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey of customers who purchased a new boat between January 1, 2021 and December 31, 2021. For this reporting period, the program surveyed more than 175,000 customers.

The complete list of boat dealers honored with 2021 CSI Awards for their efforts to increase customer satisfaction levels in the boating industry are listed at www.boatsatisfaction.com.

Godfrey dealers recognized include:
Allan Marsh Travel Center Boise ID
American Water Sports Kimberling City Warrensburg MO
Anchor Marine Speedwell TN
Archer Lake Watersports, LLC. Quincy MI
Arnolds Boats & Motors Louisville KY
Bay Lake Marine Deerwood MN
Big Bee Boats & RV Duncannon PA
Black Hills Outdoor Rapid City SD
Boat City Ventures Llc. Portage MI
Boat House Cape Coral FL
Boating Atlanta Gainesville GA
Boomerang Marine & Sports Melrose MN
C & P Marine Bronston KY
C.H. Marine Livingston TX
Centerville Waterway Marina Chesapeake VA
Chatlee Boat & Marine Sanford NC
Chuck’s Garage, Inc. Siren WI
Coastal Marine Myrtle Beach SC
Coloma Motor Sports Coloma MI
Coralville Lake Marina Iowa City IA
Coulter’s Panorama Marine Panora IA
Dale’s Marine Madison Lake MN
Dockside Marine – Glennie Glennie MI
Holiday Marine Leesburg FL
Echo Bay Marina Brookfield CT
Fentress Marine, Inc. McDaniels KY
Foothills Marine, Inc. Morganton NC
Freedom RV & Marine Ltd. Battleford SK
Fremac Marine Sales Bridgeport NY
Gamble Distributors, Inc Carthage NY
Grand Rapids Marine Grand Rapids MN
Gunnells Marine Greenwood SC
Hallberg Marine Wyoming MN
Hamilton Lake Marine, Inc. Hamilton IN
Lakeside Marina Oshkosh WI
Homosassa Marine Homosassa FL
Hughes Marine Service Charlotte NC
Huntley Marine Pineville NC
Island Lake Marine Fort Collins CO
Lafayette Power Sports Lafayette LA
Lake Keowee Marina Seneca SC
Lake LBJ Marineland Kingsland TX
Little River Boat World Sorrento BC
Lynden Sports Center Coopersville MI
Madisonville Marine Madisonville TN
Marine Supply – The Boating Center Winter Haven FL
Mark’s Marine, Inc. Hayden ID
Marshall’s Marine Lake City SC
Meredith Marina Meredith NH
Mid Kansas Marine & RV Inc. Andover KS
Moose Landing Marina Naples ME
North Bay Marina Selbyville DE
Norton’s Dry Dock Green Lake WI
Nye’s Marina Services Ltd. Conneaut Lake PA
Omaha Marine Center Omaha NE
Pelican Marine Center, Inc. Hudson FL
Perdue Marine Lanark IL
Pharo Performance Marine Waunakee WI
Poplar Pointe Marine Bracey VA
Power Lodge – Ramsey Ramsey MN
Puget Marina Olympia WA
Pull Watersports Cumming GA
Red River Boating Center Heber Springs AR
Roaming Rock Marina Roaming Shores OH
Rock Outdoors, LLC Lexington NC
Rockingham Boat Repair Hampstead NH
Russell Marine – Kowaliga Alexander City AL
Soo Sports Sioux Falls SD
Southeastern Marine Richmond VA
Spend A Day Marina Russells Point OH
Stryker’s Lakeside Beaverton MI
Tall Timbers Marina Monticello IN
Texas Boat World Harker Heights TX
The Boat Brokers Lake Havasu City AZ
The Boat House Of Chicago Johnsburg IL
Tippecanoe Boat Co., Inc. Leesburg IN
Trader Bill’s / Southern Reel Outfitter Hot Springs AR
Trojan Landing Marine Charleston WV
Maple Bay Marine Brutus MI
West Lakes Boat Mart Rome City IN
Woodard Marine, Inc. Castleton VT
Xtreme Outdoors Boat & RV, LLC Checotah OK
Yankee Boating Center Lake George NY
Young Harris Watersports Young Harris GA

Hurricane dealers recognized include:
Aloha Marine Holly Hill FL
Arnolds Boats & Motors Louisville KY
Augusta Marine Augusta GA
Bay Lake Marine Deerwood MN
C.H. Marine Livingston TX
Chatlee Boat & Marine Sanford NC
Coastal Marine Myrtle Beach SC
Fremac Marine Sales Bridgeport NY
Holiday Marine Leesburg FL
Homosassa Marine Homosassa FL
Jet Ride Holding LLC. Jupiter FL
Keith’s Marina, Inc. West Bend WI
Krupa’s Boat Mart Jackson MI
Lake LBJ Marineland Kingsland TX
Madisonville Marine Madisonville TN
Main Channel Marina Syracuse IN
Marine Supply – The Boating Center Winter Haven FL
Naples Boat Mart Naples FL
North Texas Marine Gainesville TX
Omaha Marine Center Omaha NE
Pelican Marine Center, Inc. Hudson FL
Poplar Pointe Marine Bracey VA
Rock Outdoors, LLC Lexington NC
Rockingham Boat Repair Hampstead NH
The Boat House Of Chicago Johnsburg IL
Young Harris Watersports Young Harris GA

Godfrey Marine, a division of Polaris Industries, designs, engineers, manufactures and markets a full offering of pontoon, deck and sport boats. Its industry-leading brands, Godfrey pontoons and Hurricane deck boats, are renowned for their quality and innovation throughout the U.S., Canada and the Caribbean. Both brands were instrumental in the creation of their respective market; Godfrey was notable in inventing the pontoon segment and Hurricane leads the deck boat market, which it also invented. Together, these brands are focused on the manufacturing of boats that offer the best time on the water and are fun for the whole family.

For more information on Godfrey, please visit www.godfreypontoonboats.com. For more information on Hurricane, please visit www.hurricaneboats.com.